IT Consulting & Management Services

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IT Infrastructure Project Management

Our IT consulting and project management services have been a key component in the timely delivery of many complex and time-constrained infrastructure and data center projects. With proven expertise in the below areas we are strongly positioned to deliver your infrastructure projects on time, on budget and to specification:

  • Project management methodologies
  • Infrastructure and Data Center design and implementation
  • Vendor coordination and management
  • M&E requirements definition
  • Deliverable management
  • Project documentation
  • Site office management
  • Budgeting and cost control
  • In-house skills in Networking and Wi-Fi, Cloud, Cybersecurity, End-user devices, Market Data and Telecoms

Office Relocation

M365Now provides costing, planning and coordination for technology and people relocations, and restacks of existing buildings. These relocation and restack projects have varied in size from several 10’s of users to over 1,500 users. Project deliverables have included full documentation of pre- and post-migration desktop, server and market data systems including topologies and system designs, dependency analyses, budget and cost tracking, migration scheduling, lead-time analyses, procurement procedures, risk management, implementation management, and user acceptance testing.

M365Now also provides Managed Services for Moves, Adds, and Changes (MACs).

Data Center Builds / Relocations

M365Now Data Center Services covers the full spectrum of data center services from site selection, to design, buildout and commissioning including:

  Due Diligence
  • Critical IT Systems Requirements Definition – following clients’ global minimum requirements
  • Assessment of existing/future IT Infrastructure
  • Risk Assessment – using defined Risk Criteria our Risk Assessment identifies and ranks risks under a number of categories culminating is a measured level of risk associated with a proposed data center location. Topics covered under this Risk Assessment include:
    • Natural Risk
    • Man-made Risk
    • Facility/Utility Risk
    • Physical Security Risk
  • Oversight of Environmental Assessment/Study (using M365Now environmental specialist partners)
  • Financial Due Diligence – detailed financial analysis of shortlisted data center sites.

  Design IT Services
  • Technology specification, recommendations and product review.
  • Production of an IT Infrastructure project plan including installation schedules.
  • Design of major data center components including MDF and IDF rooms, patch frame, cable pathways (high and low level) equipment rack layouts, and provisions for telecommunications and carriers.
  • Coordination of all IT discipline requirements for procurement and installation of core IT infrastructure.
  • Detailed CAD renderings for data center layout, cabling reticulation on all floors and in all IT rooms including rack elevations.
  • Production of RFP documentation.
  • Vendor negotiation and bid analysis with recommendations.
  • Liaison with internal/overseas engineering team for approval of final design

  Build-out
  • Coordination of all equipment installations with power, construction and other contractors.
  • Production, monitoring and reporting of installation programs.
  • Day-to-day monitoring of work in progress.
  • Cost tracking and change management.
  • Attendance of all IT and site construction meetings.

  Relocation and Commissioning
  • Coordination of relocation and commissioning of equipment from legacy/existing data centers into new data centers.

Business Continuity Planning

Our BCP/DR projects are managed using a four-phase approach:

Phase 1
Business Impact Analysis (BIA)

Ensures that the most cost-effective business continuity measures are introduced in line with defined business risks and activities.



Phase 2
BCP and Alternative Recovery Site Plan

Consisting of the production of a Business Continuity Plan IT Requirements Report. The purpose of the report is to detail the IT systems necessary to translate the IT requirements described in the BIA into a desktop and machine room equipment requirement.




Phase 3
DR Site Build

Following approval of the plans produced in Phase 2, a DR Site is built out. This phase requires the participation of local and possibly regional IT personnel. During this phase, third-party vendor proposals and pricing are vetted and compared to global pricing and current Service Level Agreements in order to implement the most cost-effective solution.




Phase 4
DR Site Test

Following the DR Site Build phase, an associated test and training procedure is conducted for each business unit. The results from this testing and training will identify problems or issues and provide feedback required to update the BCP/DR procedures, roles, and responsibilities associated with the IT systems and IT support infrastructure.



Business Analysis for IT

As an organization, our multi-disciplinary approach enables strategic clarity as it relates to technology, physical infrastructure and financial impact. From defining your overall Data Center, Server Migration, Technology Renewal or Relocation Strategies, to implementing a BCP/DR solution, with several hundred projects under our belt M365Now can formulate a best-fit IT Strategy for your organization.

Our analysts will walk you through a step-by-step process including a review of your long term business objectives, current technology infrastructure, business processes, service vendors and contractor positioning, the output of which will be a clearly defined IT strategy encompassing the most cost-effective and technologically feasible solution for your business.

Stay Protected With a Business Continuity & Disaster Recovery Strategy

The effect of a major disaster on your business can be tremendous, and in cases where adequate safety nets have not been put in place, the result can be financial loss, or regulatory or legal complications. In today’s business environment a Business Continuity Plan and Disaster Recovery strategy that can protect your business against minor or local IT, building or company wide outages, or large natural disasters needs to be in place.

Our IT consultants can work with you to:

  • Establish a broad BCP/DR policy
  • Obtain stakeholders’ signoff and budget approval
  • Implement a Business Impact Analysis (BIA) process
  • Develop a site specific BCP/DR IT strategy
  • Organize and resource the BCP/DR project
  • Initiate fieldwork and deliver a solution
  • Test and train end users

Our IT Support Team will Formulate a Data Center Business Strategy

With ever increasing power and cooling requirements, increased deployment of low profile servers and advances in blade frame technologies, greater emphasis needs to be placed on the delivery of Mechanical & Electrical (M&E) services to the data center. Requirements for fault tolerance where the data center can sustain at least one unplanned worst-case site infrastructure failure with no critical load impact, and the development of off-site/co-location strategies coupled with BCP/DR demands need also to be considered. Through our systematic approach to risk assessment, and our understanding of local, regional and global technology requirements, we are in a position to formulate a data center strategy to best cater to your business needs.

Our IT Professionals will Run Your Relocation or Restack

Defining project plans and schedules, project organization definition, resource planning, determining physical infrastructure requirements, evaluating new technologies, technology and vendor selection, engaging the IT organization, responding to business needs, technology deployment and testing, asset tracking, budget definition and cost control, and project sign off and documentation, are the processes at the core of a well executed relocation or restack project. Using these processes, M365Now as an IT provider can run your relocation or restack to ensure a successful and well timed relocation.